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Your Hearing

Our hearing plays an important role in how we interact with the world around us. It facilitates the forming of relationships and opens up a wealth of sensory experiences. It is also very complex and extremely sensitive, so let's give it the attention it deserves.

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What Makes Us Different?

You can always be sure of a warm welcome at Worcester & Stratford Hearing Centres. As a local independent family run business, we understand why people are drawn to us rather than a large chain. You are never a faceless patient number at our practice, you are part of an extended family. At Worcester & Stratford Hearing Centres, we guarantee you’ll get the professional, expert hearing healthcare service that you deserve.

Our mission is to provide you with state of the art hearing aid solutions combined with warm, caring customer service. We only offer the most up to date, brand name hearing aids available from the very top manufacturers in the world. We only offer the most recent devices from each manufacturer because we believe that is what is the best for both our business and your hearing. You can rest assured that when we recommend a hearing aid system, you are being recommended the very best available.

The hearing device is just a part of the solution, we will deliver continuing care to ensure that the devices are fitted perfectly and continue to ensure that you can get on with enjoying your life without difficulty. These are just a few of the great reasons why our clients keep coming back.

Satisfaction Guarantee or a 100% refund for your hearing aids.

Dedicated To Excellence

We are dedicated to excellence at Worcester & Stratford Hearing Centres. That dedication spans the equipment we use, the hearing aids we offer and services we provide. The ideal governs every aspect of our business.

Cutting Edge Technology

All of the technology we use is at the cutting edge, our test and diagnosis equipment, our ear care equipment and the hearing aids we provide. In this way we can ensure that we deliver the best hearing care possible to you.

Dedicated To Patients

Our greatest pleasure is to see someone overcome their difficulties and re-connect to their life. Our happiest moments are when we hear the difference we are making to everyday life.

Your Journey to Better Hearing

Initial Assessment

1. Initial Assessment

First of all, we want to get to know you. During your initial consultation your audiologist will assess your hearing and your needs based on your evaluation results and your lifestyle.

Our diagnostic hearing evaluation includes:

  • Video view of the inside of your ear
  • Tympanometry and middle ear anatomy test
  • Pure tone audiometry
  • Speech in noise testing
  • Acceptable noise level testing
  • Explanation of your hearing results
  • Advice on a suitable hearing system if required

Your Hearing

2. Fitting

We don’t just fit your hearing aids in our quiet office, once we have performed our verification testing we take you outside into the real world to demonstrate how good they sound in noise and how they adapt to your current environment. We perform Real Ear Measurement, Live Speech Mapping and the Live Speech in Noise so you know the system works in background noise.

Real Ear Measurement

We use Real Ear Measurement to ensure you are getting the optimum level of amplification, a special microphone analyses the sounds produced by the hearing aids in your ear canal.

And because hearing loss occurs naturally in both ears, we make sure your hearing aids work together to provide the clearest stereo sound possible.

3. First Follow Up

This appointment will take place, ideally, one week after your fitting. It is essential for us to measure how well you get on with your hearing in your own personal situations So, after your fitting, we ask you to go out and try as many different situations and environments as you can.

Your feedback after the first week is very important, as we will have to make the necessary adjustments to enhance your experience with your new hearing system.

4. Second Follow Up

After 3 weeks, we will continue to measure your hearing based on your feedback about how well you are getting on with your hearing system. We will also need to adjust the settings again as you continue to acclimatise to better hearing. During this appointment we will also show you how to look after your hearing system.

5. Third Follow Up

By this point, around 5 weeks after your fitting, your rehabilitation process is nearly finished. During this appointment we will perform the necessary adjustments and we will make sure you are getting the maximum benefit of your hearing system.

6. Final Follow Up

This is a short appointment to make sure you are satisfied and happy with your system. We give you maintenance tips and instructions for you to keep your hearing system at its best and we will make sure you are confident with every aspect of it.

But it does not end there…

7. Ongoing 6 month Reviews

We offer you a 6 month review appointment so we can re-test your hearing insitu through the system and make sure the hearing system is set up to the optimum level. We will perform a clean and service your system.

Every 18 months you will receive a re-evaluation of your hearing as a course of good practice.

Michele repair

8. Open Door Policy

We also have an open door policy for all our clients. Our reception staff are trained to offer technical support. They can also look after minor repairs or issues without the need for an appointment. Just pop in and we will get it sorted for you.

Our Guide to Better Hearing

Your Guide to Better Hearing - Free ebook

We thought it would be a good idea to make an easy reference guide for our customers and for others looking for information. So we launched the Worcester Hearing Centre Guide:

  • Who we are
  • What we do
  • How we can help
  • Our commitment to you

We hope you find it useful, it is a free download, click below to download it. You can to save to read later on any of your devices. Please feel free to share it around if you wish.

Want to hear from more satisfied customers?

Read our great reviews here

Premium Care Plan Features

Premium Care Plan Features

What More do we offer?

Book Your Hearing Assessment

Call us to make an appointment on 01905 617803 (Worcester) or 01789 264111 (Stratford) or complete the form below.