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Our Promise to You
Discover your needs
Your hearing test results are crucial to making a diagnosis and designing a treatment for your hearing loss. That’s why we offer a full and professional hearing test in a relaxed manner.
Understanding your needs
In order to deliver a solution designed to meet all of your needs, we first need to understand what they are. Getting to know you and your needs is an important part of the process.
Customising your solution
Your hearing aids and your treatment will be customised to you and your hearing loss. We will ensure that they will continue deliver the help that you need in the situations you need it.
Continuing care and support
You will receive the continuing time, care and attention, that you need and deserve. We believe that better hearing and experiencing the simple joys in life are important.
10 Reasons to choose WS Hearing
Independent, honest and unbiased advice
We are not tied to a hearing aid manufacturer. Free to recommend any model, brand or style of hearing aid based on the patient hearing loss and lifestyle needs
Premium Care Plan
Including a wide range of hearing technology, warranty cover, In-depth follow up rehabilitation and counselling protocol. Full review protocol every 6 months, ear wax removal included, lifetime hearing aid clean & check, battery supply in some cases and remote audiologist support with permitting devices.
90-minute Initial Assessment
Including full diagnostic hearing evaluation and consultation tailored to your personal hearing loss.
Detailed hearing assessment that includes video otoscopy, tympanometry, Puretone audiometry, speech in noise testing in a state-of-the-art sound proofed rooms.
Dedicated hearing centre
State of the art facilities fully equipped with the latest technology all in place to offer you a luxury patient experience.
Open Door Policy
Open 9-5, Monday – Friday (fulltime) with 2 audiologists and a team of hearing care assistants in attendance every day to help you if you need to pop in.
We also provide a drop in hearing aid clean & check.
Experienced Graduate Audiologists
Experienced graduate, clinical Audiologists. HCPC registered, BSHAA and BSA & BAA Members.
Invisible hearing aids options
Extensive range of hearing aid options including invisible, rechargeable and Bluetooth devices.
Best practice fitting protocol
Including Real Ear Measurement verification, insitu audiometry, real world experience, live speech in noise testing.
Personal Care
1-1 appointments with the same audiologist to build patient continuity and care.
Hearing aid loan service
If your hearing aids have to be sent to the manufacturer for service or repair, we set you up with loan hearing aids while they are away.
We do things differently
As a family run, premier, independent hearing centre, we have over 35 years' experience in hearing aid audiology. We offer professional advice and the very best level of bespoke hearing care, tailoring solutions to suit all hearing needs.
| Worcester & Stratford Hearing Centre | High Street Retailers | Independent Home Visit or Online Retailers | NHS | |
|---|---|---|---|---|
| Dedicated hearing centre of excellence, state of the art facilities fully equipped with the latest technology all in place to offer you a luxury patient experience. | ||||
| Two Experienced Graduate, clinical Audiologists in attendance every day with HCPC,BSHAA an AIHPP registrations | ||||
| 1-1 appointments with the same audiologist to build patient continuity and care | ||||
| Team of support staff to be able to deal with walk in hearing aid issues and ear health checks | ||||
| Detailed hearing assessment that includes video otoscopy, tympanometry, Puretone audiometry, speech in noise testing in a state of the art sound room | ||||
| Top of the range earwax removal equipment inc ENT standard Microscopes, and suction equipment for Microsuction | ||||
| Independent, honest and unbiased advice, not tied to a hearing aid manufacturer. Free to recommend any model, brand or style of hearing aid based on the patient hearing loss and lifestyle needs. | ||||
| Invisible hearing aids options | ||||
| Best practice fitting protocol Including Real Ear Measurement verification, insitu audiometry, real world experience, live speech in noise testing | ||||
| Premium Care Plan, including a wide range of hearing technology, warranty cover, lifetime hearing aid clean & check, ear wax removal included, battery supply in some cases and remote audiologist support with permitting devices | ||||
| Full rehabilitation protocol. In-depth follow up rehabilitation and counselling protocol. Full review protocol every 6 months, including clean & check and insitu audiometry. Full 12/18 month reassessment: Complete testing and refitting protocol Includes video otoscopy, tympanometry, Puretone audiometry, Live speech in noise testing and Real Ear Measurement verification | ||||
| Full orientation and training on how to use and maintain your hearing aids | ||||
| Hearing aid loan service | ||||
| Open Door Policy: Drop in hearing aid clean & check |
Did you know we offer a Premium Care Plan?
We understand that private hearing care can be considered expensive, but the on-going service required to keep your ears maintained and devices programmed efficiently can’t always be appreciated until it is required.
Our bespoke patient care plans are tailored to your needs and include the most suitable technology for you.
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Total peace of mind
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All the services you need
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Save up to £510 per year
Delivering you everything you need to benefit from your hearing aids, that would likely cost up to £510 per year if you purchased hearing aids from other providers.
Hearing Style & Technology
Hearing aid style is one of the big deciding factors for anyone that has decided to go ahead with hearing aids. Many people put off getting hearing aids because they think they all look like ‘big beige bananas’. We have good news: They don’t anymore.
The style of hearing aids has evolved so much and now they are so discreet and even, in some cases, invisible solutions with powerful performance.
